Privacy Policy

TechItEasy ("we", "us", "our") is a technology services company providing IT consulting, managed infrastructure, and AI software development. Our registered contact email is [email protected] and our website is https://techiteasy.biz.

We collect only what is necessary: • Contact form submissions — name, email address, and any message you choose to send us. • Email correspondence — emails you send directly to our team. • Client engagement data — for active clients, data needed to provide the agreed service (access credentials, system documentation, configuration details). This data is governed by a separate service agreement. We do not use tracking pixels, behavioral analytics, or ad networks. We do not collect data from children under 16.

We use the data you provide only to: • Respond to your inquiry or request • Deliver agreed IT services and support • Send transactional communications (e.g. project updates, invoices) We do not sell, rent, or share your personal data with third parties for marketing purposes.

If you are in the European Economic Area, our lawful basis for processing your data is: • Legitimate interest — responding to your contact form or email inquiry • Contract performance — processing data required to deliver services you have engaged us for • Legal obligation — where we are required to retain records by applicable law

All data is stored on infrastructure we own and operate — no third-party cloud services for client data. Our servers are located in the EU (Hetzner data centres). Data is protected by network isolation, access controls, and encrypted transit (TLS). Contact form submissions are stored in our internal ticketing system and retained for a maximum of 3 years or until you request deletion.

Under GDPR, you have the right to: • Access — request a copy of the personal data we hold about you • Rectification — ask us to correct inaccurate data • Erasure — request deletion of your data where it is no longer required • Restriction — ask us to limit how we use your data • Portability — receive your data in a structured, machine-readable format • Objection — object to processing based on legitimate interests To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Our website (techiteasy.biz) does not use tracking or advertising cookies. The site may set a session cookie for basic functionality (e.g. form submission state). No consent banner is required because no third-party or analytics cookies are set.

Our public website is served via Cloudflare, which may process your IP address to provide DDoS protection and CDN services. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy. We do not embed third-party analytics (Google Analytics, Meta Pixel, etc.) on this website.

We may update this policy as our services evolve. Material changes will be noted at the top of this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

For any privacy-related questions or requests, contact us at: [email protected] +1 (718) 887-9144